Reputation as an employer

Our culture is progressive, forward-thinking, innovative, bold, and persistent—and we do it as a TEAM! Since 2021, we have transitioned from a fixed two-person team of “administrative staff/property managers” to a team-based structure with a centralized back-office.

The property manager remains responsible for a clearly defined portfolio of properties and owners, but is supported by an entire team of staff members. In the first two years following the system transition, we implemented many improvements, including a ticketing system and the automation and digitization of various processes. Today, we can proudly say that we have the most forward-looking and successful model in our industry.

Our office staff handles virtually all aspects of tenant management, including notices of termination, lease agreements, complaints, and final settlements. At the property manager’s request, property inspections, handovers, and viewings can also be delegated to qualified office and field staff. This allows the property manager to focus on special cases, renovations, and communication with the owner.

Information is always available through our ticketing and ERP system, where all tasks are stored. Each week, our 10-person back-office team handles approximately 1,500 phone or written inquiries, as well as about 500 tasks related to the re-leasing process. The status of each step in the process can be viewed in real time in the IT system.

Our team leaders always have a clear overview of all pending tasks, which was not the case with the old system. When employees are absent, we have effective substitutes in place.

Our organizational model offers numerous advantages: Qualified office staff receive ongoing support, and our property managers are relieved of as much work as possible. Our customers receive prompt and expert assistance, while company management maintains a clear overview at all times.

We would like to extend our heartfelt thanks to all employees and management who have supported this project from the very beginning and successfully overcome the challenges.

We developed our mission statement—which is based on the core values of personal responsibility, professional growth, trust, and teamwork—ourselves during a multi-day workshop with all our employees. True to our motto: Working together for a better quality of life!

As an employee at Prestige, you’ll not only benefit from top-notch facilities, attractive employment terms, and a modern corporate culture, but also from many other benefits such as:

• An excellent range of training and continuing education opportunities, as well as career planning and development prospects: from apprentice or intern to administrative assistant, and on to Certified Property Manager or Federally Certified Trustee. Prestige promotes and supports the profession from basic training through to the Higher Professional Certificate or diploma, with generous financial support.
• Comprehensive internal training program (technical and management courses)
• Highly digitized process management
• Centralized administrative office (see organizational chart) and designated deputy for management
• Monthly in-person meetings and informational sessions with a group lunch
• Comprehensive orientation and onboarding program
• Up to 50% remote work, depending on the role
• Flexible work hours (40-hour workweek) with generous opportunities for compensatory time off
• At least 5 weeks of vacation
• Above-average pension benefits and coverage of premiums for private accident insurance
• Free parking in the underground garage and a contribution toward public transportation
• Generous expense policy for vehicle, fuel, and mobile phone costs (for employees with field duties, such as property managers)
• Several exciting business events throughout the year
• Ergonomically designed offices with modern IT infrastructure
• Cozy lunch and break room with a kitchen
• Roof terrace and patio with a grill
• Free coffee (Nespresso)
• A generous birthday and Christmas gift, plus a free highway sticker